Shipping & delivery
Helpful information for AYORA customers and online enquiries.
Draft policy. Update to reflect your actual courier and fulfilment commitments.
Order confirmation
This starter website takes WhatsApp enquiries. Final price, stock, shipping fee, delivery estimate and payment method will be confirmed before accepting an order.
Dispatch and delivery
Dispatch and delivery depend on stock, serviceable PIN code and courier partner. Share tracking details when available.
Shipping charges
Any shipping fee must be communicated before order confirmation. Do not advertise free shipping unless you can honour it.
Damaged parcels
Contact support with order details and photos of visible transit damage. Keep packaging until reviewed.