Returns, replacements & refunds
Helpful information for AYORA customers and online enquiries.
Draft policy. Set final return window, eligible conditions, RTO rules and refund timelines before accepting online payments.
Contact us first
For defective, damaged, incorrect or missing items, contact support with order details and photos. Do not ship an item back without instructions.
Eligibility
Eligibility depends on the final published policy, applicable consumer law, product condition and reason for request.
Refunds
Refund method and timing will be confirmed after a return/cancellation is approved. This starter website does not collect online payments.
Cancellation
Request cancellation as early as possible; dispatch or courier handover may limit options.